Always use the power button to turn off the printer. Modify your browser’s settings to allow Javascript to execute. If your printer disconnects from your wireless network, if you changed your Internet service provider, or you purchased a new router, use the Wireless Setup Wizard on the printer to reconnect. Turn the printer on, if it is not already on. Some media may not absorb ink as well as others. Many papers have printing and nonprinting sides, like photo paper and other special media.

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Windows 7 The following system requirements are for Windows 7 bit and bit operating systems. If the print quality is unacceptable, continue to the next step.

HP Printers – Black or Color Ink Not Printing, Other Print Quality Issues

Make sure there is U. Intel Pentium III or higher processor.

The Virtual Agent is currently unavailable. Supported custom sizes To avoid paper jams and other issues when printing on nonstandard custom paper sizes, make sure the dimensions fall within the parameters listed in the following table.

For a list of compatible NFC-printing-enabled mobile devices, see hp. Removing the ink cartridge. How does HP install software and gather data?

HP Printers – Replacing Ink Cartridges | HP® Customer Support

oofficejet Wireless performance is dependent on physical environment and distance from access point. This document is for HP DeskJet Ink Advantage,,ENVY,,,,,and OfficeJet,, All-in-One printers. Clean the area around the ink nozzles if you see track marks or smears on the printouts. The Virtual Agent is currently unavailable.


Remote printing requires an Internet connection to an HP web-connected printer. If these steps resolved the issue, you do not need to continue troubleshooting.

Review the following table to make sure your computer has the minimum system requirements to effectively print from the printer. To avoid tearing any whole sheets of paper, pull out the paper with both hands. Up to x dpi when printing from a computer. To set up an HP printer on a wireless Wi-Fi network, connect the printer to the network, and then install the print driver and software. HP recommends emptying the output tray frequently. Javascript is officejeh in this browser.

Operating System – Windows 7, Windows 8, Windows 8. Wireless broadband use requires separately purchased service contract for mobile devices. To release the ink cartridge, lift the lid on the ink cartridge slot, then gently push the lid back until it stops. Handling these parts can result in clogs, ink failure, and bad electrical connections. Environmental specifications Make sure to use the printer within the following environmental parameters; otherwise, the printer could be damaged.


AirPrint is a h of Apple Inc. For more information, go to the Energy Star Website in English. What if the printer is not found during the installation?

In order to avoid the possibility of exceeding the FCC radio frequency exposure limits, human proximity to the antenna shall not be less than 20 cm 8 inches during normal operation. How does HP install software and gather data?

HP Printers – Loading Paper, Cards, and Envelopes | HP® Customer Support

Replace the problem ink cartridge Replace the problem ink cartridge if you saw defects on the printout and the preceding steps did not resolve the issue, even if the ink cartridge officejjet not low on ink. Windows Vista The following system requirements are for Windows Vista bit and bit operating otficejet. This document is for the following printers. Click on icon to download the HP ePrint app.

Please try again shortly. After you install new ink cartridges, the printer automatically prints an alignment page.