In reply to Nyima Yonten’s post on June 9, Dear Niyma Yoten Thanks for the response. To assist you to better, please provided us the information below: I suggest you to install Windows Scanner app from the Windows Store and check if you are able to perform scanning functions through it. This product was sold by a third party. How does HP install software and gather data?

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The list of all available drivers for your product is shown above.

Right click on the Scanner driver and click on Uninstall. How satisfied are you with this reply?

Open download list Europe, Middle East, Africa. Please verify your product is powered on and connected, then try again in a few minutes.

Already have an HP account? Sivaswami Created on June 8, How satisfied are you with this response?

HP Scanjet G Not working after Windows 10 Upgrade – Microsoft Community

This thread is locked. I realize the inconvenience you are experiencing with Windows Select an operating system and version to see available software for this product. By completing and submitting this form you consent to the use of your data in accordance with HP’s Privacy statement. Dear Niyma Yoten Thanks for the response. Please give me solution to enable me to use the scanner. Check if it helps.


HP Scanjet G3010

Then follow the instruction to uninstall the driver. We were unable to find any drivers for your product.

HP has scanned your product but currently has no suggestions for driver updates. Am sorry to say that all the steps you have now prescribed have elsewhere in Community given and I tried not once but more than 3 times doing the same.

Don’t tell me to buy new scanner compatible with Windows 10 OS. Email list of drivers. Or, view all available drivers scsnner your product below. Asia Pacific and Oceania.

HP Scanjet G Photo Scanner drivers – Download

Unable to determine warranty status. You can follow the question or vote as helpful, but you cannot reply to this thread. Let HP identify scanne out-of-date or missing drivers and software How does HP use product data collected with this service?

Click on Search bar. Please wait while we process your request. Any warranty support needed would be completed by the reseller that sold the product.


HP Scanjet G3010 Photo Scanner User Guides

The Virtual Agent is currently unavailable. Is my Windows version bit or bit?

Select all Deselect all. Dear Niyma Yonten Thanks for your response. Any warranty support needed would be completed by the third party that sold the product. Europe, Middle East, Africa.